Privacy Policy
Last updated: August 5th, 2024
1. Introduction
ProfileGlow ("we", "our", or "us") is committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile application, and services (collectively, the "Services").
2. Information We Collect
We collect and process the following types of information:
- Personal Information: This includes your name, email address, phone number, and payment information.
- Profile Information: Any information you provide in your user profile, including profile pictures and biographical information.
- Images: Photos and images you upload to our service for enhancement or editing.
- Usage Data: Information about how you use our Services, including log data, device information, and analytics.
- Communication Data: Any messages, feedback, or support requests you send us.
3. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our Services
- To process payments and manage your account
- To communicate with you about our Services, updates, and promotional offers
- To analyze usage patterns and improve user experience
- To detect, prevent, and address technical issues or fraudulent activities
- To comply with legal obligations
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analysis, and customer service.
- Business Partners: Companies we partner with to offer joint promotional offers or co-branded services.
- Legal Authorities: When required by law or to protect our rights and safety.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and receive a copy of your data
- Correct or update your information
- Request deletion of your data
- Object to or restrict the processing of your data
- Data portability
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Data Retention
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
9. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
ProfileGlow, Inc.
Thewin Palace Dormitory, no.2 Soi 11, Muean Dam Prakot Road
Chang Phueak Subdistrict, Mueang District, Chiang Mai, 50300
Email: [email protected]
Phone: +66 (080) 753-1889